A couple of months ago, we decided to run a survey to find out what people thought of tamper proof labels – they’re one of the most necessary items that we sell to businesses, being absolutely crucial in certain industries, from official departments in healthcare, government and defence to everyday jobs such as confidential office work and education. We’d heard the stories and read the complaints though of some end users, particularly in retail, that tamper proof labels can be a nuisance, leaving sticky residue on items they’ve bought or being near impossible to remove. And so, we ran our survey.
We asked 529 people whether they found tamper proof labels to be a nuisance or a necessity, and found that nearly half of these found them to be annoying. Our evidence went out as a press release that was published at Fresh Plaza among others, and we had the opportunity to hear back from lots of influencers about their thoughts on using tamper proof labels in retail. We know from an industry perspective how crucial our tamper proof labels can be to those using them to deter theft on everything from high value items to smaller goods in high street retail stores, but it really helped to reinforce our message hearing from people who work or have worked in these environments on a daily basis and understand just how necessary they are, from big businesses to small.
We’ve gathered some of the stories that bloggers and influencers shared with us together to show just how important they are for those working in the industry and other issues that those working in customer facing jobs deal with on a daily basis – maybe it’ll make consumers think twice when purchasing something with a tamper proof label attached or when making a complaint!
“Customers are shameless. Returning full price items to buy them back then and there at sale price? Seen it 100 times before.” – Lizi at Glasses Girl
“They’d put a sticker that said £20 on a pair of £45 shoes, but you would notice it wasn’t the right code, or when you rung it through the till the description wouldn’t match. I tried to be as on the ball as I could, but I’m sure people must have got away with it some of the time – else they wouldn’t bother, surely?” – Jodie at Jodetopia
“I can’t tell you how many times people attempted to steal things and it never was one or two items, they tried to steal loads of things every time. Even when we introduced tamper proof labels to the store, people were still attempting to grab and dash. The labels always did the trick and there was no thefts with them on.” Laura at Laura Knows Lifestyle
“Whilst working in retail as student I watched a lady take a price label from one handbag and change it with another, she then proceeded to try and purchase it. Once informed the price was incorrect she battled it out. “The Customer is always right” she said, “you HAVE to honour the price on the item” she exclaimed.” – Lisa at Leelee Loves
“I’ve experienced a lot, from accidentally smashing a few too many nail polishes for the Boxing Day sale prep, oops! to dealing with the most difficult customers. Another which was always an absolute nuisance was customers with clearly very fiddly hands who liked to take off tamper proof labels as if I somehow wouldn’t notice.” – Vanese at Vanz the Machine